Refund Policy
We strive to ensure all customers are satisfied with our service. Please read our refund policy carefully:
- Eligibility for Refunds: Refunds are available within three days of purchasing your plan. Refunds may be partial, depending on the proportion of the service already utilized. After this period, no refunds will be issued.
- Downtime Compensation: If you experience downtime exceeding 30 minutes, you may request an extension to your plan as compensation. Downtime reports must include verifiable details, such as timestamps and supporting evidence. Requests must be submitted within 48 hours of the incident.
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Non-Refundable Scenarios: Refunds cannot be granted for reasons such as:
- Change of mind after purchase.
- Dissatisfaction with features or performance when using the service as intended.
- Failure to utilize the service within the subscription period.
If you have any questions or require assistance, please contact our support team. We're here to help!